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Frequently Asked Questions

Listed below are many of the questions we are asked most frequently. If you cannot find an answer to your question, please email info@waterbrookmultnomah.com.

PURCHASING

Q: I’m a retailer – How can I order books or set up an account?
A: For information on setting up an account, please fill out the webform on our “purchasing” page or call Sales at 1-800-603-7051.

Q: I’m not a retailer, church, or ministry, but would still like to buy books in bulk quantities?
A: Most WaterBrook & Multnomah products are available in special quantity discounts when purchased in bulk by corporations, non-profit organizations, and special interest groups. Custom imprinting or excerpting can also be done to fit special needs. For more information please call Sales at 1-800-603-7051 or fill out the webform on this [ … ]

Ordering Information: Retailers

To place orders or for customer service, call toll-free: 800-733-3000 Monday through Friday, 8:30 a.m. to 6:00 p.m. EST.

Fax order requests to: 800-294-5686
EDI orders: 800-669-1536

Email for orders or questions:

For Bookstores: Booksellers@waterbrookmultnomah.com

For Special Markets: SpecialMarkets@waterbrookmultnomah.com

Mail orders can be sent to:

Random House LLC
Customer Service
400 Hahn Road
Westminster, MD 21157

Returns can be sent to:

Random House LLC
ATTN: Returns Dept.
1019 N. State Road 47
Crawfordsville, IN 47933

About WaterBrook & Multnomah

 

WaterBrook Mission

WaterBrook publishes books that inspire readers to find rich, spiritual purpose in their daily lives. We seek creative approaches and innovative messages that draw on the Bible, experiential learning, story, and practical guidance to help readers thrive as they follow Jesus amid the complexities and opportunities of life today.

Our notable authors include Tim Tebow, Jennie Allen, Michael Todd, John Mark Comer, Latasha Morrison, Carey Nieuwhof, Kendra Adachi, Jordan Lee Dooley, Carlos Whittaker, Jo Saxton, Eugene Peterson, Stephen Chandler, Michelle Sanchez, and Taylor Calmus.

 

Multnomah Mission

Multnomah publishes books that proclaim the Gospel, equip followers of Jesus to make disciples, and invite readers into a deeper relationship with God. We seek timeless messages from Christian voices that challenge readers to approach life from a biblical perspective.

Multnomah features such notable voices as David Platt, Anne Graham [ … ]

SNEAK PEEK: Raven’s Ladder by Jeffrey Overstreet

A deadly menace is breaking through the ground. The people of Abascar must abandon their stone refuge and flee into vulnerability in the forest. But their King has had a vision…

King Cal-raven risks his life to find a safe haven for his refugee followers. But when they are seduced and scattered by wicked “seers” from House Bel Amica, and the deceptive forces of evil set their sights on him, the King’s faith and mettle are tested by an insatiable fire.

Click here to read the first chapter of Raven’s Ladder!

SNEAK PEEK: DragonLight by Donita K. Paul

Truth has never been more important, nor so difficult to discern.

The fantastic land of Amara is recovering from years of war inflicted on its citizens by outside forces—as well as from the spiritual apathy corroding the Amarans’ hearts. With Kale and her father serving as dragon keepers for Paladin, the dragon populace has exploded. It’s a peaceful, exciting time of rebuilding. And yet, an insidious, unseen evil lurks just beneath the surface of the idyllic countryside.

 When Kale and Bardon set aside their daily responsibilities to join meech dragons Regidor and Gilda on a quest to find a hidden meech colony, they encounter sinister forces. Their world is under attack by a secret enemy… can they overcome the ominous peril they can’t [ … ]

SNEAK PEEK: DragonFire by Donita K. Paul

As wizards battle with fiery dragons, only a hero’s noble calling can save Amara.

Three years of strife have passed since Kale and Bardon freed Paladin’s knights. Now, fiery dragons scorch their beautiful countryside as an evil husband-and-wife wizard duo fight for supremacy. The people of Amara just want to be left alone, hoping the conflict will disappear. But Paladin is dying, and Bardon and Kale—now married—must accept fateful, separate assignments if their land is to survive. Can their efforts turn the tide against their adversaries?

Kale’s responsibility is to find, hatch, and train an army of dragons, by working side-by-side with the dragon keeper father she has never known. As the Amaran countrymen seek escape, [ … ]

SNEAK PEEK: DragonKnight by Donita K. Paul

Trapped in an evil spell… can the knights of Paladin be rescued?

Before vowing his allegiance to Wulder as a knight, Bardon heads to the mountains for solitude. His life is suddenly complicated by a woman and her granddaughter, N’Rae, on a mission to rescue the woman’s son trapped in a chamber of sleep.

The band travels north, uncertain of their destination and encountering numerous perils. When they unlock the chamber, they discover a dozen knights—who cannot be awakened. The journal holding the secret to rousing them is in an unknown language. How can they find the help they need, and overcome even graver obstacles, to rescue the knights?

Click here to download the first chapter of DragonKnight!